Customer care is the base of any industry and its growth. It helps us develop a loyal customer base and improve our relationships with our customers.
Tourism is such a wide industry and customers have many alternatives available for their requirements.
The modern customer is well informed and needs full value for his money.
CCTU is one of the best schools in Ghana offering Diploma in Tourism and Customer Care courses
find below CCTU Diploma in Tourism and Customer Care course, structures, and entry requirements
WASSCE APPLICANTS
Six Passes (A1-D7) in all subjects, including English Language, Mathematics and Social Studies/Science; and must possess a minimum of C6 in any three (3) elective subjects which must be relevant to the area of specialization.
G.C.E. ‘A’ LEVEL APPLICANTS
Five (5) G.C.E ‘O’ Level Credits (including English Language and Mathematics) or it’s equivalent plus two (2) ‘A’ Level passes excluding General Paper
Holders of a good HND certificate (Second Class Upper Division or better) in Building Technology/ Mechanical Engineering and must have at least, one-year work experience in the relevant field.
Applicants with Second Class Lower Division may also apply but must pass a selection interview.