The Money Transfer Control Number (MTCN)
Expected Amount
Valid National Photo IDs (see Required documents)
The receiver’s name, address and phone numbers
Sender’s name and country (city to be included for transfers coming from the US and Mexico)
Test Question and Answer where applicable.
Fully completed form.
What information do you need to receive money from Western Union?
Tracking number (MTCN),
Sender’s complete name,
Sender’s country and state/city/province may be required,
Expected amount, and.
Government-issued ID.
In some receiving countries, a security question may be required.
Can I receive money on the Western Union app?
When you send online or with the Western Union app, the receiver can get funds directly deposited into one of billions of bank accounts around the world or pick up cash in-person at an agent location near them.
How long can money stay in Western Union before pick up?
Money in Minutes service for pick up at an Agent location generally delivered within minutes.
Next Day service for pick up at an Agent location is generally available the next day.
Direct to Bank deposit typically takes between 2 to 5 business days, but could vary, depending on country.
Can I transfer money from Western Union to bank account?
Start your money transfer online, on our app, or at an agent location.
Select ‘Bank Account’ as receive method and choose ‘Bank Account’ as your payment method. Select your ‘Send to’ country and enter your ‘Send amount’.
Provide your receiver’s information and bank account details.